Incident & Crisismanagement Systeem
Bring office and field together, working from the same information from preparation through to execution. You stay in control of the process and reduce the risk of excavation damage.
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Contact an expertCoordinating during a disruption takes time. This system connects everyone
A disruption or emergency in public transport, on the railways or at an energy or water company quickly involves multiple parties: the control room, emergency services, contractors and asset managers. Each uses its own, sometimes outdated, means of communication, so it takes a long time for everyone to be up to speed. During the incident, decisions follow one another rapidly, and afterwards there is little on record to learn from.
With Sogelink’s incident and crisis management system, the control room logs the report and answers a series of questions tailored to the incident. The system draws conclusions from the answers, alerts the right parties and creates tasks. Everyone sees the same picture, and all communication is retained. Everyone involved is alerted within minutes, everyone knows what to do, and you learn from every incident.
From report at the control room to evaluation afterwards
The control room answers questions tailored to the type of incident, such as the location, hazardous substances and accessibility.
The location provides context, such as residential areas, hazardous substances and accessibility, which determines what assistance is needed.
The system alerts the right parties, along with the nearest responder who has the right knowledge and tools.
Tasks are created for everyone involved. On tablet, mobile or desktop, everyone sees the same status at the same time. This is known as network-centric working.
See the incident on a map showing all relevant assets, such as ProRail’s tracks, switches and level crossings.
All communication and actions are retained, so you can evaluate the incident afterwards.
Why choose Sogelink’s ICMS?
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Save time on every incident
Everyone involved is alerted within minutes, without the control room having to call each person manually.
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Safer incident handling
Everyone works from the same up-to-date information, including on accessibility and hazardous substances.
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Reduced impact of incidents
Faster handling limits the consequences, such as delays or disruption for travellers and local residents.
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Every incident makes you better
Reports and analyses show what can be improved, so your procedures keep getting better.
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From response to prevention
Using data from sensors and past incidents, you can see where most disruptions occur and carry out maintenance there sooner.
Discuss safe digging with a specialist
In a demo, we’ll show you how the incident and crisis management system handles an incident from report to evaluation, and answer any questions you have.
Discuss as-built handover with a specialist
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